An important message from Glenn Jackson, General Manager
Tate Dodge Chrysler Jeep Ram of Glen Burnie is committed to the safety of our customers and employees. To that end, we are taking all necessary actions to limit possible exposure of the COVID 19 virus.
Beginning on Wednesday, April 15 all Tate Automotive facilities will comply with the Anne Arundel County order requiring all retail customers and employees to wear face coverings while in any retail establishment.
The order requires shopper and employees to wear face coverings made of cloth or other materials and is not strictly limited to surgical masks.
Our Facility:
We are disinfecting/ cleaning surfaces throughout the dealership, continuously during operating hours. Hand sanitizers are positioned throughout our facility for employees and visitors. In addition, Tate will be closing early at 8:00 pm every day in order to allow for additional disinfecting and precautionary measures.
Our Customer's Vehicles:
We will be using gloves, floor mats and steering wheel covers to minimize contact with your vehicle.
Our Inventory:
All vehicles will be disinfected/ cleaned after every test drive and before being made available for display.
Our Employees:
If an employee has had exposure to COVID-19 or show signs of symptoms, they will not be allowed to return to work, until they have self-quarantined & been certified by a doctor, We are suspending large group meetings & encouraging our team to practice social distancing and regular hand washing.
24-Hr. Service Drop Off Box:
If your car needs service work, you can make an appointment online . Our service department has a 24 hr drop off box, for those customers that would rather drop off their vehicle without entering the facility or interacting with a service adviser, simply drop your vehicle off anytime day or night. A service adviser will promptly contact you via phone or text to discuss your service need.
Fast Track Sale:
We offer our customers the ability to complete the majority of the buying process from home, greatly reducing the time required in the dealership. Our team will work with you remotely to complete as much of the transaction as possible to reduce the amount of time spent at the dealership. Fast Track sales goal is in and out of the dealership in 30 min or less. Fast Track appointment is required. Call us for details at 410-863-5526